Privacy Policy

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

• Contact information — name, phone number, email address, and mailing address submitted through our contact forms or bail packet.
• Bail bond application details — defendant information, indemnitor information, financial data (income, assets), and personal references provided as part of the bail bond process.
• Sensitive identifiers — Social Security numbers and financial account details collected only when required to process a bail bond application.

Information Collected Automatically

• IP address and general location data
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Information from cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To process bail bond applications and post bonds on behalf of defendants
• To communicate with you about your bail bond case, including status updates and court date reminders
• To send documents via DocuSign for electronic signature
• To respond to contact form inquiries and provide customer support
• To improve our website, services, and user experience
• To comply with legal obligations, including California Department of Insurance requirements

How We Share Your Information

We share your information only as necessary to provide our services or as required by law. We do not sell your personal information to third parties.

• Courts and detention facilities — sharing is required to post bail and process releases.
• DocuSign — your information is shared with DocuSign solely to facilitate electronic document signing.
• Insurance underwriters — sharing is required for bail bond issuance and underwriting approval.
• Law enforcement — we may share information when required by law, court order, or to comply with legal process.

Data Security

• We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, or misuse.
• Electronic documents are transmitted via DocuSign using encrypted, SSL-secured connections.
• Sensitive information — including Social Security numbers and financial account data — is handled with care and is not stored longer than necessary for the purpose collected.
• No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Electronic Signatures & DocuSign

• When you use our online bail packet, your information is transmitted to DocuSign to facilitate the electronic signing of bail bond documents.
• DocuSign processes your name, email address, and document contents to enable electronic signatures. DocuSign does not use this information for marketing purposes.
• All data transmitted to DocuSign is encrypted using TLS (Transport Layer Security) encryption in transit and AES 256-bit encryption at rest.
• DocuSign maintains SOC 1 Type 2, SOC 2 Type 2, and ISO 27001 certifications for information security.
• Electronic signatures are governed by the E-SIGN Act and the California Uniform Electronic Transactions Act. By signing electronically, you consent to the use of electronic records and signatures.
• Signed documents are stored by DocuSign and accessible via a secure link provided in your email. Team One Bail Bonds retains copies as required by California Department of Insurance regulations.
• For more information about how DocuSign handles your data, refer to DocuSign's Privacy Policy.

Data Retention

• Bail bond records are retained for as long as required by California Department of Insurance regulations and applicable law.
• Contact form submissions are retained for up to one (1) year.
• You may request deletion of your personal information; however, we may be required by law to retain certain records regardless of your request.

Your Rights — CCPA Notice for California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights regarding your personal information:

• Right to Know — You have the right to know what categories of personal information we collect and how we use it.
• Right to Delete — You have the right to request deletion of personal information we have collected from you, subject to certain legal exceptions.
• Right to Opt Out of Sale — We do not sell personal information. There is nothing to opt out of.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA privacy rights.

To exercise any of these rights, contact us using the information in the "Contact Us" section below.

Third-Party Services

Our website uses the following third-party services. Each service operates under its own privacy policy.

• Google Maps — used to display office location and service area maps. Governed by Google's Privacy Policy.
• YouTube — used to embed informational video content. Governed by Google's Privacy Policy.
• DocuSign — used to facilitate electronic document signing for bail bond agreements. Governed by DocuSign's Privacy Policy.
• Google Analytics — may be used in the future to analyze website traffic patterns. If activated, it will be governed by Google's Privacy Policy.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy from time to time. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your CCPA rights, or have concerns about how we handle your personal information, please contact us:

• 844-BAIL-CALL (844-224-5225) or (951) 790-2663
• teamonebailbonds@gmail.com
• 11801 Pierce St Ste 200, Riverside, CA 92505